Our Customers Love Us
Our experienced and professional staff offer unparalleled service complimented by a well equipped facility. We offer commercial and private boat owners with a full range of repair, maintenance, and fabrication options at our boat yard.
Boats are many things to people. For some they are living and a way of life. For others, they are a pleasure or a passion. But for all, we rely on them to be sound, working and able to get us home.
Many thanks to all at Ventura Harbor Boatyard beacuse each time I go to sea I trust and rely on your workmanship.
– Sincerely, Frank May 21, 2018
“Just a quick thank you for the professionalism and urgency you all showed toward Nan and I yesterday while working on the Taswell 49′. You made us feel very comfortable and confident in the work to be done. There is an extra level of concern in dealing with a ‘long distance’ transaction of this scale and we want you to know that you folks at Ventura Harbor Boatyard made it all a bit less stressful.”
Steve & Nan Osterholt, Owners of Deliberate
“We thank you and all the crew for the exceptional work done on the Surf Ranger during it’s recent dry-docking. The Surf Ranger has never looked so good! The degree of professionalism, craftsmanship, and integrity displayed by all of your staff is well noted. Work was performed in a timely and conscientious manner. Lastly, but not least, the contract was completed ahead of schedule.”
Tim J. Setnicka, US National Park Service
“John’s estimate was accurate and we’ve never had better service. This was our best haul out yet!”
Diane Schoditsch & Tom Roff Owners
I have been in retail almost my entire working career and it always pleases me to note that well run businesses are the ones with the desire to measure customer satisfaction. You measure up very well.
My wife and I had our Cape Dory 28 launched at your facility on October 18th and were tremendously pleased at the professional and courteous service tendered to us by your entire staff; from the initial greeting by your office staff, to the notice of the wrong sized zinc on the shaft, to the very competent and engaging launch service by Otto, to the responsive electronic service from Mike, we were pleased beyond words.
Thank you much for that.
After the repair of a gear box problem at San Pedro, my son and I will resume the trip to LaPaz on 11/18.
We would be very pleased if you were to display our thoughts about your very well run organization.
Tom & Roxie Anderson
On behalf of the Department of Fish and Game, please extend my personal thanks to all of the fine folks who helped us with the annual haul out and maintenance of the Patrol Boat “Bluefin”. You and your staff did an outstanding job throughout the entire yard period and I was truly impressed with the level of expertise and dedication each employee demonstrated. I am happy to report that the vessel is running great, thanks to all your efforts. I hope we have the opportunity to return to your boatyard for future maintenance.
Mark Crossland, Lieutenant, Patrol Boat ‘Bluefin”
I’ve hauled out at a lot of boat yards. I can’t recall a comfortable experience, ever, until this last haulout. We had heard many favorable recommendations for Ventura Harbor Boatyard (VHBY), but we were skeptical. In light of my previous experiences, we felt no yard could be that good. We were wrong.
I saw the VHBY post on Facebook and it reminded me that I wanted to let you both know that we have our boat for sale in San Diego and we are in New Zealand now on our new boat, a Steve Dashew FPB-64.
You both were instrumental in getting V and me off to a good start in boating and we just wanted to say “Thanks”.
We lived on our prior boat for 6 years and put over 14,000 miles on her. Last year we got as far south as the Galapagos Islands. We plan to continue cruising to more remote places on the new boat, but have no plans to return to the States for a while.
Thanks again for your help when we were in Ventura. Service does matter.
S & V
This long overdue letter is to thank you, the other partners and all management, staff and shop personnel for making our month-long yard period a highly productive and gratifying experience.
We have hauled Amore’ half a dozen times in five different Southern California yards and consider Ventura Harbor Boatyard to be one of the finest. We were greatly impressed with the level of expertise in critical boatyard skill areas and absolutely in awe of the customer service attitude exhibited by each boatyard employee. It was obvious to us they are proud of the boatyard and personally cared about their performance, conduct and the customer’s safisfaction.
I was pleased to see the boatyard’s conscientious efforts to be environmentally compliant. Although not easy in an industrial setting, it was apparent to me the boatyard has implememted best practices and programs to minimize water and airborne pollution.
And Dale, we can not thank you enough for your personal oversight of our work package. As the scope of work increased, I greatly valued your recommendations and was always confident the additional tasks were necessary and addressed in a cost effect way. As you already know, we are thrilled with the reults and can not speak of Ventura Harbor Boatyard in higher terms. We are very satisfied customers who will choose your boatyard whenever needed in the future. if you ever need references for prospective customers, feel free to put them in contact with us.
We had the pleasure of attending the Boatyard’s 25th anniversary last year and we wish you another prosperous 25 years. Thanks again for everything. Click for PDF version
Chuck & Ricki Ormson
A quick note to thank everyone at VHBY for the many courtesies and help extended to Nancy and me yesterday while Chardonnay was being worked on. Please let everyone know how much we appreciate their help and genuine concerns. We made it back to Channel Islands safely although it was a very ‘”ROCKY” ride. You guys are the BEST.
Don Renfro M/V Chardonnay
One Sunday, not long ago, I had trouble with my keel. Just 24 hours later you had solved my problems. I was very impressed with the excellent repair and especially your helpful and good attitude.
L. Keast, Santa Maria
Thanks so much for your help with my boat …”at last”. Right up to the final cast-off at your dock by the most friendly and helpful guy, I was treated cordially and with respect. My dog and I are off to Catalina thanks to your crew! I’ll be back.
I just want to thank you for the great experience I had hauling my 1938 L Francis Herreshoff cutter in your boatyard this past winter. I have owned “Tide” for 22 years with plenty of hall outs from Sausalito, Port San Luis, Long Beach, San Pedro all the way down to San Diego and have to say your facility was one of the best I have encountered. I have no problem letting people in Los Angeles Harbor know that it is worth the run up to Ventura to save money and experience a quality yard like Ventura Harbor Boatyard.